Privacy Policy.

Shiv Health Foods LLP, the licensed owner of Kota Fresh Dairy, located in Kota, Rajasthan, operates the website www.kotafresh.in. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This privacy policy outlines the types of information we collect from you, how we use it, and the measures we take to protect your data.

Information We Collect

As part of the registration process on our website, Kota Fresh Dairy may collect the following personally identifiable information (PII) about you:

  • Personal Information: Your name (first and last), email address, mobile number, and other contact details.

  • Usage Information: Details about your interactions with our site, including:

    • Pages you visit

    • Links you click

    • Frequency and duration of your visits

    • IP address

    • Browser type and version

    • Device type and operating system

How We Use Your Information

Kota Fresh Dairy may use the information we collect from you in the following ways:

  • To Provide Services: To process your orders, manage your account, and deliver the products and services you request.

  • To Improve Our Website: We continuously strive to enhance our website offerings based on the information and feedback we receive from you.

  • To Communicate with You: To send you information and updates pertaining to your order, respond to your inquiries, and/or other requests or questions.

  • To Personalize Your Experience: We may use your information to better understand how our users as a group use the services and resources provided on our site.

  • To Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc. If you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure; therefore, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Kota Fresh Dairy uses cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small file placed on your device that helps us analyze web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Rights

You have the right to request access to the personal information we hold about you and to ask for corrections to any inaccuracies. You may also request the deletion of your personal information, subject to certain exceptions. To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

Kota Fresh Dairy may update this privacy policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at:

Kota Fresh Dairy
Shiv Health Foods LLP

Plot No. E-164 to 167, F-178 to 183 RIICO Agro Food Park, Phase – IInd, Village Ranpur, Jhalawar Road, Kota, Rajasthan, 325003
Phone: [+𝟗𝟏-𝟗𝟔𝟕𝟐𝟐-𝟐𝟕𝟔𝟔𝟔
Email: 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐜𝐚𝐫𝐞@𝐬𝐡𝐢𝐯.𝐜𝐨.𝐢𝐧

By using our site, you consent to our privacy policy.